From: Consumer Financial Protection Bureau, Federal Deposit Insurance Corporation, National Credit Union Administration, Office of the Comptroller of the Currency, and State Financial Regulators
Ransomware attacks continue to result in monetary and data loss, and critical service disruption, which could result in consumer and other customer harm. Financial institutions and their service providers are encouraged to strengthen defenses to prevent ransomware attacks, and to develop incident response plans to specifically address ransomware attacks if preventive measures fail. A May 11, 2021 alert from the Cybersecurity and Infrastructure Security Agency (CISA) and the Federal Bureau of Investigation (FBI) titled “DarkSide Ransomware: Best Practices for Preventing Business Disruption from Ransomware Attacks,” may help companies with ransomware prevention and response. Additional resources include:
Companies that are victims of ransomware are strongly encouraged to contact their local FBI or USSS field office and CISA, using the information below, and their primary federal and state regulators.
Phone: (888) 282-0870
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